Hiromitsu-Japan Antique Online Store
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Sales Policy

SHIPPING METHOD

All regular items are shipped via EMS (Most reliable Service in Japan) with full insurance. All shipping charge indicated are including insurance and handling fee. Also tracking service is offered by EMS. Delivery time depends on where to be shipped. Usually, it takes four to seven days to the U.S. To some countries, it may take more than 10 days.


RETURN POLICY

All our high-quality items are judged by professional experts, and we are highly confident of authenticity and quality. However, if you are not satisfied with your purchase, you may return it within 3 days and receive a full refund on your order, except for shipping charges. Please notify us immediately if you intend to return a purchase


DAMAGE CLAIMS and INSURANCE

In the event your item is damaged during shipping, please email us immediately and file a damage report with the post office. Once the post office files a damage report, they would ship your item back to Japan with no charge. Right after receipt of a damaged item with the damage report, we refund you full amount of what paid for an item, including all shipping charge.


PRIVACY POLICY

We do not and will not share your information with the third parties or individuals and protect the privacy of any information supplied by you.

 
 


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